Watling Tutors Privacy Policy

This Privacy Policy sets out how Watling Tutors uses and protects information that you give us when you use this website and our services. This policy is effective from 25 May 2018 to reflect our compliance with the GDPR (the General Data Protection Regulation).

INFORMATION YOU PROVIDE

You may provide us with information relating to the following:

  • name and contact information, including e-mail and postal address
  • name(s), age(s) and gender of children requiring tuition
  • names and contact details of referees
  • further personal information/special requests, etc. relating to you and/or your children, including academic or medical needs and requirements
  • payment details when you use our TutorCruncher system. 

WHAT WE DO WITH THE INFORMATION WE GATHER

We will use this information for the purposes of matching you with a suitable tutor and/or customer., doing our utmost to ensure that your and your child’s special needs and requirements are met, and responding to requests. We will also enter your contact details for the purposes of future communications, with full clear opt-out/unsubscribe facility. We willSECURITYWe are committed to ensuring that your information is secure. Information you give us is stored on an encrypted cloud-based system called TutorCruncher, and is never shared with any third parties (other than the tutor/customer to whom you’re assigned) unless we are legally required to do so. Names, phone numbers and email addresses are also stored in my email and mobile phone contacts where we have corresponded by email.YOUR RIGHTSYou have the right to ask Watling Tutors to delete all information we hold on you and your child. Please note, however, that for child protection reasons tuition cannot be continued after information is deleted and that terms and conditions regarding cancellation remain the same. Unless specifically asked to destroy information we will hold information about students on file for up to 12 months after their last active tuition.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website and we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. Such sites are not governed by this Privacy Policy.

COOKIES

Our website uses cookies (small text files that are added to a computer when visiting a website) to know who you are, help the site perform certain functions, and for tracking purposes, for example we use WordPress analytics to understand general traffic including number and country location of visitors and pages viewed. This process collects data in an anonymous form to help us make improvements, develop the website content and enhance user experience.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose at any time to opt-out/unsubscribe from our future web and email newsletters, reviews, etc. by emailing us at: info@watlingtutors.com or by using the unsubscribe facility provided.

OUR CONTACT DETAILS

You may contact us to discuss this policy and how we use your personal information and to exercise your rights under the GDPR at any time using the following contact details:

info@watlingtutors.com / 0203 086 9171